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🇮🇳 Why VoIP Calls Between Indian Numbers Don’t Work

Explains India’s legal restrictions on local-to-local VoIP calls and what calling scenarios are supported instead.

Updated this week

VoIP calls from an Indian phone number to another Indian phone number are blocked by law in India.

This is a legal and regulatory restriction, not a technical issue, and not specific to Talk360.

What This Means for You

  • Indian number → Indian number: Not supported

  • Indian number → International number: Supported

  • International number → Indian number: Supported

These rules apply nationwide and affect all VoIP providers, not just Talk360.

Why India Blocks Local-to-Local VoIP Calls

India’s telecom regulator, the Telecom Regulatory Authority of India (TRAI), strictly controls how internet-based calls interact with the local phone network.

Indian regulations require:

  • Internet-based calls (VoIP) and traditional mobile calls to remain separate

  • Calls that start and end inside India to be routed through licensed Indian telecom networks

These rules are designed to prevent:

  • Toll bypass (avoiding standard local telecom charges)

  • Fraud and misuse of international routing

Because Talk360 connects calls using VoIP infrastructure and is not a licensed Indian telecom operator, calls between two Indian numbers are automatically blocked by carriers.

What You Might Experience

When calling an Indian number from another Indian number using Talk360, you may notice:

  • The call fails immediately

  • The call does not ring

  • The call disconnects quickly

  • Inconsistent behavior between attempts

This is expected under Indian telecom law.

It does not mean:

  • Your account is blocked

  • Your credits are missing

  • The app is malfunctioning

Can Talk360 Ask the Government to Allow This?

We understand this question comes up often.

Unfortunately:

  • There is no exception or approval process

  • Individual apps cannot request special permission

  • These rules apply equally to all VoIP providers

If a VoIP provider does not comply with TRAI regulations, it may face:

  • Heavy fines

  • Service shutdown

  • Loss of the right to operate in India

This is why Talk360 must strictly follow these laws.

What You Can Do Instead

  • Use Talk360 to make international calls from India

  • If you are abroad:

    • Register with a local phone number from your current country

    • Your Talk360 balance can be transferred (self-service or via Support)

⚠️ Attempting to bypass these restrictions is illegal and not supported.

Important to Know

  • Trying to bypass these rules may lead to account restrictions

  • VPNs or call-routing tricks will not work

  • These limitations are set by law, not by Talk360

Key Takeaway

  • Local-to-local VoIP calls in India are blocked by law

  • This is a regulatory restriction, not a technical problem

  • These rules apply to all VoIP services

  • International calling from India is supported

If a call between Indian numbers fails, this is expected behavior, not a bug.

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