Short answer:
VoIP calls from an Indian phone number to another Indian phone number are blocked by law in India.
This is a legal and regulatory restriction, not a technical issue and not specific to Talk360.
What This Means for You
❌ Indian number → Indian number: Not supported
✅ Indian number → International number: Supported
These rules apply nationwide and affect all VoIP providers, not just Talk360.
Why India Blocks Local-to-Local VoIP Calls
India’s telecom regulator, the Telecom Regulatory Authority of India (TRAI), enforces strict rules on how internet-based calls interact with the local phone network.
These rules exist to prevent “toll bypass”, which is when VoIP services are used to avoid standard telecom call charges.
To enforce this, Indian regulations require:
Internet-based calls (VoIP) and traditional mobile calls to remain separate
Calls that start and end inside India to go through licensed Indian telecom networks only
Because Talk360 is a VoIP service and not a local Indian telecom operator, calls between two Indian numbers are automatically blocked or flagged by carriers.
Can Any VoIP Calls Work Inside India?
Internet-to-internet calls (VoIP apps calling each other directly) may work on some platforms
VoIP calls that terminate on Indian mobile or landline numbers are restricted
Talk360 connects calls to the public phone network, which is why local-to-local Indian calls are not supported.
What You Might Experience
When trying to call an Indian number from another Indian number using Talk360, you may see:
Calls that fail immediately
Calls that do not ring
Calls that behave inconsistently
This is expected behavior under Indian telecom law and does not mean:
Your account is blocked
Your credits are missing
The app is malfunctioning
Can Talk360 Ask the Government to Allow This?
We understand this question comes up often.
Unfortunately:
There is no exception or approval process
Individual apps cannot request special permission
These rules apply equally to all VoIP providers
If a VoIP provider does not comply with TRAI regulations, it may face:
Heavy fines
Service shutdown
Loss of the right to operate in India
This is why Talk360 must strictly follow these laws.
What You Can Do Instead
✅ Use Talk360 to make international calls from India
🌍 If you are abroad:
Register with a local phone number from your current country
Your Talk360 balance can be transferred (self-service or via Support)
⚠️ Attempting to bypass these restrictions is illegal and not supported.
Important to Know
Trying to bypass these rules may lead to account restrictions
VPNs or call-routing tricks will not work
These limitations are set by law, not by Talk360
Key Takeaway
Local-to-local VoIP calls in India are blocked by law
This is a regulatory restriction, not a technical problem
These rules apply to all VoIP services
International calling from India is supported
If a call between Indian numbers fails, this is expected behavior, not a bug.