VoIP calls from a Chilean phone number to another Chilean phone number are often blocked by Chilean telecom networks.
This is a regulatory and network-enforced restriction, not a technical issue, and not specific to Talk360.
What This Means for You
❌ Chilean number → Chilean number: Not supported in most cases
✅ Chilean number → International number: Supported
✅ International number → Chilean number: Supported
These rules apply across Chile and affect all internet-based calling services, not just Talk360.
Why Chile Blocks Local-to-Local VoIP Calls
Chilean regulators require telecom carriers to strictly control how international and internet-based calls enter the Chilean phone network.
These rules exist to protect local telecom operators and enforce national telecom regulations.
To enforce this, Chilean carriers must block calls that:
Are routed internationally, and
Display a Chilean caller ID (+56), and
Are not confirmed as a genuine mobile roaming call
Because Talk360 is a VoIP service and not a local Chilean telecom operator, calls that appear to be Chilean-to-Chilean are often blocked automatically by Chilean networks.
What You Might Experience
When trying to call a Chilean number from another Chilean number using Talk360, you may notice:
Calls that fail immediately
Calls that never ring
Inconsistent call behaviour
This is expected under Chilean telecom rules and does not mean:
Your account is blocked
Your balance is missing
The app is broken
Can Talk360 Request an Exception?
No.
There is:
No approval or exception process
No way for individual apps to request special permission
These rules apply equally to all VoIP providers.
This is why Talk360 must follow these regulations strictly.
What You Can Do Instead
✅ Use Talk360 to make international calls
🌍 If you are calling Chile from abroad:
Use a non-Chilean caller ID
This is the most reliable setup
⚠️ Attempting to bypass these restrictions is not supported and may be illegal.
Important to Know
These limitations are enforced by Chilean telecom networks
VPNs or routing tricks will not solve this
Call behavior may change without notice based on carrier rules
These restrictions are outside Talk360's control
Key Takeaway
Local-to-local VoIP calls in Chile are often blocked by regulation
This is a legal restriction, not a technical problem
The same rules apply to all VoIP services
International calling is supported
If a call between Chilean numbers fails, this is expected behavior, not a bug