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Understanding Roaming Charges

Updated over a week ago

When you use Talk360 over Wi-Fi, there are no additional costs. However, if you make calls using 3G, 4G, or LTE, any data charges will depend on your mobile internet plan. The Talk360 app typically uses about 86 KB to 92 KB of data per minute.

When you're abroad and your device’s roaming feature is enabled, you may incur roaming charges. These costs vary depending on your mobile carrier and the country you are visiting. To get accurate information about roaming prices and available packages, it’s best to contact your local mobile service provider before traveling.

Roaming charges can be significantly higher than standard usage rates, so it’s important to be mindful of your phone usage while abroad to avoid unexpected fees.

Important Notes About Roaming Charges:

  • Roaming can be active even if you don’t make outgoing calls; simply receiving calls can result in charges.

  • Mobile internet data usage while roaming may also generate additional costs.

  • Users often forget to disable roaming when traveling abroad, leading to unexpected expenses.

  • To avoid extra charges, it is advisable to turn off the roaming feature on your phone when it’s not needed.

EU Roaming vs. Other Countries

Roaming within the EU differs from roaming in other countries due to specific agreements and regulations established by the European Union. Thanks to the "Roam Like at Home" policy, travelers can use their mobile phones across EU member states without paying additional roaming fees, just as they would at home. This initiative supports a single digital market and makes travel within the EU more convenient.

Outside of the EU, however, roaming charges usually apply, as similar agreements are not in place with non-EU countries. Costs can vary significantly depending on the destination, and each country or region sets its own rates. To avoid unexpected charges, it’s important to check with your mobile service provider about roaming fees before traveling internationally.

If you have specific questions or would like to know more details, please contact our support team via our in-app message.

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