The message ‘Server Error: Unable to proceed at this time’ appears when the Talk360 app cannot connect to the Talk360 servers. This happens when:
There is no internet connection.
The router of your WiFi network is blocking VoIP services.
Your network provider is blocking VoIP services.
To make sure that you are connected to the Internet, kindly check whether the router is blocking VoIP services.
You can do this by first checking the connection via mobile data (3G/4G/5G), followed by checking the connection on your WiFi network.
If you get the service error on WiFi but not on your mobile network, you can use Talk360 through mobile data. Alternatively, if you get the service error on mobile data but not your WiFi network, you can use Talk360 over WiFi.
If you are still experiencing issues, please send us a message from the 'Messages' tab. Our support team is always ready to help you!