Experiencing delays when making a call can be frustrating. This can happen due to issues with your network, device, or the recipient’s connection.
What Causes Call Delays?
1. Internet & Network Issues
Weak Wi-Fi or Mobile Data – A slow or unstable internet connection can make it take longer to connect a call.
Poor Signal – If your network is weak, the call may drop or have delays in audio.
2. Device & App Performance
Slow or Overloaded Device – If your phone is old or running too many apps, it may take longer to start a call.
3. Call Routing & Provider Issues
Network Delays – Some calls take extra time to connect if they go through traditional phone networks.
Service Restrictions – Some internet providers slow down VoIP calls, causing delays.
Who’s Causing the Delay – You or the Recipient?
Your Side (Common Cause)
A weak or unstable internet connection can slow down call setup.
The Recipient’s Side
Their Phone Is Off or Slow – If their device is unresponsive, the call may take longer to connect.
Poor Network Coverage – If the recipient's phone struggles to connect to their mobile network due to weak signal strength, the call may take longer to establish. If the recipient moves through an area with poor coverage, the call might disconnect mid-conversation or fail to ring altogether. In extreme cases, the call might not connect at all or go straight to voicemail.
Audio Delay or Lag – If their network is weak, their voice may cut in and out, making it seem like there’s a delay.
How to Fix Call Delays
✔ Switch Networks – Try switching from Wi-Fi to mobile data or vice versa.
✔ Call a Different Number – If another call goes through quickly, the issue is likely with the previous recipient.
✔ Restart Your Device or Router – This can help resolve temporary network problems.
If the issue persists after troubleshooting, reach out to our support team for further investigation.
By following these steps, you can quickly identify the cause of call delays and take the necessary steps to fix them.