You can access Shop360 in two ways:
From the Home screen, or
Navigate to More > Mobile Top-Up
Follow these steps:
Select a Contact or Enter the Phone Number Manually
If you choose from your contact list, make sure to select the number linked to a supported mobile carrier.
If a contact has multiple numbers, select the one that’s mobile and supported.
Choose a Package
Packages vary depending on the mobile carrier and country.
You’ll see different options for data, airtime, or bundles.
Review & Proceed to Checkout
Double-check all details (number, product, amount) before continuing.
Select a Payment Method & Complete Payment
Use any of the available payment options to finalize the purchase.
Receive Confirmation
✅ Payment Successful — means Talk360 received your payment.
✅ Top-Up Successful — means the product was successfully delivered to the recipient’s phone number.
⚠️ Important: No Refund Policy
Once a top-up is successful:
It cannot be reversed or refunded.
Even if you accidentally send it to the wrong number, we cannot retrieve the product.
This is because the product is delivered directly to the recipient’s mobile provider, not a Talk360 account.
💡 Users are given multiple verification steps before confirming a payment. Please review all details carefully before proceeding.
✅ Final Reminder
Shop360 is a direct top-up service to mobile numbers only.
Once sent, top-ups cannot be retrieved or refunded.
Available now on Android, with more platforms coming soon.
Got questions or feedback about Shop360? Reach out to our support team—we’re happy to help! 💬