Talk360

Learn what Shop360 Mobile Top-Up is and how it differs from Talk360 call credits. Understand how mobile top-ups work and why they are separate from your Talk360 wallet balance.

What Is Shop360 – Mobile Top-Up and How Is It Different from Talk360 Call Credits?

Find out which countries and currencies currently support Shop360 Mobile Top-Up and where you can send airtime, data, or bundles.

Where Is Shop360 Available? (Supported Countries & Currencies)

Step-by-step guide on how to send airtime, data, or bundles using Shop360 in the Talk360 app, including number entry, carrier selection, and payment confirmation.

How Do I Send a Mobile Top-Up with Shop360?

Explains why a mobile carrier or country may not be supported in Shop360 and what to check if you see provider or country restriction messages.

Why Is My Shop360 Top-Up Not Possible for This Provider or Country?

Understand why your payment may show as successful while the top-up is still pending or failed.

Payment Successful but Top-Up Not Received – What Does This Mean?

Clarifies Shop360’s refund policy, including when refunds are possible and why successfully delivered top-ups cannot be reversed, even if sent to the wrong number.

Can I Get a Refund for a Shop360 Mobile Top-Up?

Detailed explanation of Shop360 payment and fulfillment statuses, including what Success, Pending, Failed, and Canceled mean and how they affect your transaction.

What Do Shop360 Payment Statuses Mean? (Success, Pending, Failed)

Find out how to view your past Shop360 mobile top-up transactions, check payment and fulfillment status, and confirm delivery inside the app.

How Do I Check My Shop360 Purchase History?

Send airtime, data, or mobile bundles directly to someone’s mobile number using Shop360. Find step-by-step guides, supported countries and providers, payment status explanations, refund rules, and troubleshooting for mobile top-ups.  ⚠️ This section only covers Shop360 mobile top-ups and not regular Talk360 call credits.

Shop360 - Mobile Top-Up

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