Shop360 - Mobile Top-Up
Send airtime, data, or mobile bundles directly to someone’s mobile number using Shop360. Find step-by-step guides, supported countries and providers, payment status explanations, refund rules, and troubleshooting for mobile top-ups. ⚠️ This section only covers Shop360 mobile top-ups and not regular Talk360 call credits.
9 articles
- What Is Shop360 – Mobile Top-Up and How Is It Different from Talk360 Call Credits?Learn what Shop360 Mobile Top-Up is and how it differs from Talk360 call credits. Understand how mobile top-ups work and why they are separate from your Talk360 wallet balance.
- Where Is Shop360 Available? (Supported Countries & Currencies)Find out which countries and currencies currently support Shop360 Mobile Top-Up and where you can send airtime, data, or bundles.
- How Do I Send a Mobile Top-Up with Shop360?Step-by-step guide on how to send airtime, data, or bundles using Shop360 in the Talk360 app, including number entry, carrier selection, and payment confirmation.
- Why Is My Shop360 Top-Up Not Possible for This Provider or Country?Explains why a mobile carrier or country may not be supported in Shop360 and what to check if you see provider or country restriction messages.
- Payment Successful but Top-Up Not Received – What Does This Mean?Understand why your payment may show as successful while the top-up is still pending or failed.
- Can I Get a Refund for a Shop360 Mobile Top-Up?Clarifies Shop360’s refund policy, including when refunds are possible and why successfully delivered top-ups cannot be reversed, even if sent to the wrong number.
- What Do Shop360 Payment Statuses Mean? (Success, Pending, Failed)Detailed explanation of Shop360 payment and fulfillment statuses, including what Success, Pending, Failed, and Canceled mean and how they affect your transaction.
- How Do I Check My Shop360 Purchase History?Find out how to view your past Shop360 mobile top-up transactions, check payment and fulfillment status, and confirm delivery inside the app.
- Why Can't I Complete My Shop360 Mobile Top-Up Purchase?Learn why a Shop360 mobile top-up purchase may be temporarily restricted due to security checks and fraud prevention measures.