Skip to main content

How Do Favorites Work in Talk360?

Describes how favorite contacts are managed using your phone’s favorites and how they appear in the Talk360 app.

Updated this week

Talk360 uses your phone’s favorites to help you quickly access the people you call most.

How Favorites Work Now

  • Favorites are managed in your phone’s contact app

  • Talk360 automatically syncs those favorites

  • You can no longer add or remove favorites inside Talk360

What You’ll See in Talk360

  • Phone Favorites (Synced)
    Contacts marked as favorites on your device

  • Older Talk360 Favorites
    Favorites added in the past may still appear temporarily
    (manual favorites will be fully removed in a future update)

Why You Might See a Contact Twice

If you see a contact listed twice, it may be:

  • An old Talk360 favorite (from a past app version), and

  • A favorite saved in your phone

In this case:

  • The contact is shown only once in the favorites section

  • Talk360 favorites currently take priority

This older manual favorites feature will be removed in a future release.

When You Change Favorites on Your Phone

  • Removing a favorite on your phone removes it from Talk360

  • Adding a favorite on your phone adds it to Talk360

  • Changes sync automatically

Contacts with Multiple Numbers

  • Favorites show one selected number

  • If a contact has multiple numbers, it is grouped

  • Only non-duplicate numbers are shown

ℹ️ Good to Know

  • Favorites are not contacts

  • Favorites only control display order, not calling ability

  • To manage favorites, always use your phone’s contact app

Did this answer your question?