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Why Does the Charged Amount Look Different? (Currency & Fees)

Understand why the final amount charged via Apple Pay or Google Pay may differ from the price shown in the Talk360 app.

Updated this week

The final amount charged can differ from the price shown in the app because your bank or payment provider applies currency conversion, fees, or local taxes. Talk360 does not control these adjustments.

When This Applies

This applies when:

  • You pay for Talk360 credits using Apple Pay or Google Pay, and

  • The amount shown on your receipt or statement is different from the in-app price

How Pricing Works in Talk360

  • Talk360 shows a base price for call credits in the currency linked to your Talk360 account

  • This base price is the amount Talk360 charges before Apple Pay or Google Pay processing

  • Talk360 does not add extra fees after checkout

How Apple Pay and Google Pay Process Payments

When you confirm a payment:

  • Apple Pay or Google Pay processes the transaction on your behalf

  • If the payment currency differs from your payment profile currency, automatic currency conversion may occur

  • Additional platform-related fees or taxes may be applied based on your country

These adjustments happen after the Talk360 base price is submitted.

What Talk360 Can and Cannot Control

Talk360 controls:

  • The base price shown in the app

  • The amount of call credits added to your account

Talk360 does not control:

  • Currency conversion applied by Apple Pay or Google Pay

  • Platform administration or service fees

  • Local taxes required by Apple or Google in your country

Why the Final Amount May Be Higher

After Apple Pay or Google Pay processes the payment:

  • The amount may be converted to your local currency

  • Platform fees may be added

  • Local taxes may be included

As a result, the final charged amount may be slightly higher than the price shown in the Talk360 app.

Common Misunderstandings

  • ❌ Talk360 does not set Apple Pay or Google Pay exchange rates

  • ❌ Talk360 does not add Apple Pay or Google Pay fees

  • ❌ Talk360 does not control taxes applied by Apple or Google

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