What to expect
Some calls can connect, while others won't. Calls might fail immediately, ring without connecting or drop after connecting. This is to be expected when calling to China, it does not mean that your account has a problem.
What you can try
Calling a different time of a day might help, while successful calls cannot be guaranteed.
Avoid making short calls in a repeated manner. This can trigger spam detection and impact your chance of connecting. Always wait a moment before calling again.
Calling To China vs Calling From China
Calling to China
Sometimes possible
Often unstable
May require multiple attempts
Success can change at any time
Calling from China
Very difficult
Most VoIP traffic is blocked or filtered
Calls frequently fail before connecting
Still looking for help? If you couldn't find an answer to your question, please don't hesitate to contact our support either in app or [email protected]