Affected Countries
Australia
India
If your Talk360 account is registered with a number from one of these countries, you cannot use it to call another number in the same country.
What's Supported
International number -> local number | Yes |
Local number -> International number | Yes |
Local number -> Local number | Doesn't work. Blocked by law. |
Why this happens?
Telecom regulators in these countries require that calls starting and ending within the same country are routed through licensed local telecom networks. Talk360 is not a licensed local operator in these countries, so same-country calls are automatically blocked by carriers. This rule applies to all VoIP providers.
If your call fails immediately
If you're calling a local number from the same country, there is nothing we can do
If you're calling from an international number and the call still fails, check that the number is in full international format (+91 India, +61 Australia) and try again.
Still looking for help? If you couldn't find an answer to your question, please don't hesitate to contact our support either in app or [email protected]