If you need an invoice for your Talk360 credit purchase, you can request one easily. How this works depends on how you paid and which device you used.
Invoices for iOS (Apple) Purchases
If you purchased credits on an iPhone using Apple Pay or in-app purchase:
The invoice is automatically generated by Apple
It is sent to the email address linked to your Apple ID
The invoice is available in your Apple purchase history
How to find your Apple invoice
Open your Apple ID account (via Settings or Apple’s website)
Go to Payment & Shipping → Purchase History
Select the Talk360 purchase
Download or resend the invoice from Apple
⚠️ Because Apple is the payment provider, Talk360 cannot issue a separate invoice for these purchases.
Invoices for Android (Google Pay) Purchases
If you purchased credits on Android using Google Pay:
The invoice is automatically generated by Google
It is sent to the email address linked to your Google account
You can also find it in your Google Payments history
How to find your Google Pay invoice
Go to pay.google.com
Open Activity or Transactions
Select the Talk360 purchase
Download or resend the receipt/invoice
⚠️ As Google handles the payment, Talk360 cannot create an additional invoice for these transactions.
How to Request an Invoice for Other Payment Methods
If you purchased credits outside of iOS or Google Pay, you can request an invoice directly from Talk360.
Steps to request an invoice
Open the Talk360 app
Tap Support
Send a message requesting an invoice
Information Needed to Generate Your Invoice
To avoid delays, please include the following details in your message:
🔹 First and Last Name (mandatory)
🔹 Company Name (optional)
🔹 Phone Number (used to register in the app)
🔹 Email Address
🔹 Purchase Date
🔹 Amount Paid
🔹 Currency Used
Once we receive this information, we’ll process and send your invoice as quickly as possible.
Important Notes
Invoices are issued only for paid credits
Bonus or promotional credits are not included on invoices
Invoice details must match the information provided
💡 Tip: Sending all details in one message helps us generate your invoice faster.
💙 Need help?
Open the Talk360 app and tap Support. Our team is happy to assist you with your invoice request.