If you're unable to make a call to or from a Middle Eastern country using VoIP, there could be several reasons. Some countries block or limit VoIP calls, while others allow them with some restrictions.
Why You Might Be Facing Issues:
1️⃣ VoIP Restrictions 🚫
Many Middle Eastern countries (e.g., UAE, Saudi Arabia, Oman, Qatar, etc.) have strict regulations on VoIP services, often blocking them to protect local telecom providers.
2️⃣ Internet & Network Issues 🌐
A weak or unstable internet connection can cause calls to fail.
Some internet providers block VoIP calls on their networks.
If you're using a VPN, it might interfere with your calls. (Note: Our service does not support VPN use. Check our article "Using VPN App" for more details.)
3️⃣ Mobile Carrier Restrictions 📵
Some mobile providers block VoIP calls on mobile data.
Your mobile or internet provider may not support VoIP calling.
4️⃣ App or Account Issues ⚙️
Make sure your app is up to date.
Check that you have enough credit or that your account is not restricted.
5️⃣ Call Quality Problems 🔇
Slow or weak internet can cause poor call quality (delays, dropped calls, or no sound).
Some internet providers slow down VoIP traffic on purpose.
How to Fix It:
✅ Try a different internet connection (Wi-Fi vs. mobile data).
✅ Check that the phone number is correct, including the country code.
We understand this can be frustrating, and we appreciate your patience. If you need further assistance, please reach out to Support via the app—we’re happy to help! 😊