Skip to main content

App Crashes, Freezes, or Won’t Update

This article helps you understand why the app may crash or freeze and how to update the Talk360 app for the best experience.

Updated this week

App Keeps Crashing or Freezing

If the Talk360 app crashes, freezes, or feels slow, this can happen for several simple reasons, and it’s not always the app itself.

Common causes include:

  • Your device is running low on storage or memory

  • Too many apps are running in the background

  • An outdated app version

  • Phone security or antivirus apps are interfering

  • Temporary glitches on your device

What You Can Try (Quick Fixes)

  • Close unused apps running in the background

  • Delete unnecessary apps or files to free up space

  • Restart your phone

  • Uninstall and reinstall the Talk360 app

  • Check if a phone antivirus or security app is blocking or slowing down Talk360

These steps often resolve freezing or crashing issues quickly.

How Do I Update the Talk360 App?

Keeping your app updated ensures:

  • Better call quality and stability

  • Access to new features

  • Fixes for bugs and performance issues

How to Update Talk360

  1. Open your app store

  2. Search for “Talk360”

  3. Check for an update

    • If you see an Update button, tap it

    • If there’s no Update button, your app is already up to date

  4. Install the update

    • Wait for the download to finish

    • Open the app and continue calling

What’s Included in Recent Updates?

(Always check your app store for the latest details)

  • Improved call quality and reliability

  • Clearer pricing visibility before calling

  • New features like Bring a Friend for free credits

  • Better overall app performance and stability

  • Credits now remain valid for 12 months after last use

ℹ️ Good to know
If problems continue after updating and reinstalling, the issue may be device-related. Our support team is happy to help you troubleshoot further.

Did this answer your question?