Your Talk360 account is securely linked to your mobile phone number. Because this phone number is used to verify and protect your account, only certain settings and details can be managed or updated.
This article explains:
How your Talk360 account works
What you can manage yourself
Which features help you call more easily and save money
When you need to contact Support
How your Talk360 account works
When you register with Talk360:
Your phone number becomes your account identifier
An account ID is automatically created and linked to that phone number
The phone number cannot be changed on an existing account
If you want to use a different phone number, you’ll need to log out and register again with the new number.
What can I manage in my account settings?
App & permission settings
You can manage certain app-related settings directly on your device, including:
🎤 Microphone permissions
👥 Contact access
🔔 Notification settings
Adjusting these permissions can affect how Talk360 works, especially when making calls.
Anonymous calling (Android only)
On Android devices, you may be able to:
Enable or disable Anonymous Calling
⚠️ Please note:
Anonymous calling is not supported in all countries
Availability depends on local and international calling restrictions
If anonymous calling doesn’t work for a specific destination, this is expected behavior
Quickly find and call your favourite contacts abroad
Talk360 helps you stay connected with the people you call most often abroad.
By checking your Recent calls, the Frequents feature automatically highlights the international numbers you dial most.
This makes it easy to:
Quickly find your most-called contacts
Call loved ones abroad without scrolling through your entire contact list
Save money on international calls compared to regular mobile networks
Your call history is stored locally on your device only and is never shared.
International Smart Call (Android only)
To help you manage international calls and costs more clearly, Talk360 offers International Smart Call.
How it helps you
Transparent pricing – See which calls were made via Talk360
Automatic syncing – Calls appear in the Talk360 Recents tab
Better tracking – Easily distinguish Talk360 calls from regular phone calls
Understanding your call logs
If you see “Last call on your phone”, it means:
The call was made using your regular mobile network
It was not routed through Talk360
Call log permissions (required for Smart Call)
If your recent calls are not appearing in the Talk360 app, call log permissions may be disabled.
To enable them:
Open Settings on your phone
Go to Apps
Select Talk360
Tap Permissions
Enable Call Logs
⚠️ International Smart Call is available on Android only.
How do I update my profile details?
Phone number
❌ Phone numbers cannot be changed
To use a new number, you must create a new account by registering again
Email address
You can add an email address from More → Account
If the email shows as unconfirmed, check your inbox or spam folder
Follow the confirmation link in the email
ℹ️ Email verification is optional, but recommended.
If your email is incorrect or remains unverified, a Support Agent can help update or verify it for you.
What can’t be changed in the app?
Phone number linked to the account
Account ID
Verified email address (requires Support assistance)
These limitations help protect your account from misuse and unauthorized changes.
Need help with your account?
If you have questions about your account settings, email verification, or app features, our Support Team is happy to help.
📧 Contact us at [email protected]
📱 Or tap Support on the Talk360 home screen to chat with us
We’re always here to help you stay connected.