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Why Does the Person I Call See a Different or Anonymous Number?

This article explains why the person you call may see a different number, a generic number, or “Anonymous”, even though you are calling from your registered Talk360 number.

Updated over 2 weeks ago

What Does the Other Person See When You Call?

The number shown to the person you’re calling is often referred to as Caller ID, meaning the number that appears on their phone when your call comes in.

When you make a call using Talk360 (a VoIP service), the call passes through multiple telecom networks before reaching the receiver. Because of this, the number shown may vary.

The receiver may see:

  • Your registered phone number

  • “Anonymous” or “Private Number”

  • A generic or routing number provided by a telecom network

📌 This behavior is common with VoIP calls and does not mean your number is wrong, hacked, or changed.

Why the Number Can Look Different

Unlike traditional mobile calls, VoIP calls:

  • Travel across international routing networks

  • May pass through intermediary carriers

  • Are subject to local telecom rules at the destination

Each network involved can influence how (or if) the caller’s number is displayed.

Anonymous Calling (Hidden Caller ID)

If Anonymous Calling is enabled:

  • The receiver may see “Anonymous” or “Private Number”

  • In some countries, hidden caller IDs are replaced with a system or placeholder number

Platform differences

  • Android: Anonymous calling is supported

  • iOS: Anonymous calling is not supported due to operating system restrictions

📌 These limitations are set by the operating system and cannot be changed by Talk360.

Country & Telecom Restrictions

In some regions, such as India or parts of the Middle East, caller ID may be hidden or replaced due to local telecom regulations.

As a result:

  • Caller ID may be hidden or replaced

  • Some calls may be rejected if the ID is not accepted

📌 These rules are enforced by local telecom providers and are outside Talk360’s control.

Important to Know

  • Caller ID behavior depends on routing, device settings, and local telecom rules

  • Talk360 cannot force a specific caller ID to be shown

  • Hidden or anonymous numbers are more likely to be blocked by recipients

Key Takeaway

  • Seeing a different or anonymous number is normal for VoIP calls

  • It does not mean your account or number is incorrect

  • Caller ID behavior depends on networks and local regulations

  • Talk360 cannot override how other carriers display numbers

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