Talk360 call credits are charged per minute based only on the destination you call, and credits are deducted only when a call successfully connects.
Your location, network type, or roaming status does not affect the rate.
When This Applies
This article applies when you:
Make calls using paid Talk360 credits
Want to understand call pricing and credit deduction behavior
See credits deducted after a call connects (including voicemail)
How Call Costs Are Calculated
With Talk360, call costs are determined before the call starts and depend only on the destination number.
Call rates are based on:
The country you are calling
Whether the number is a mobile or a landline
The per-minute rate shown in the app when you manually dial the phone number or select a contact, before placing the call
Each destination and number type has a fixed per-minute rate, which is always shown in the app before you place the call.
📍 Important: Call rates are location-agnostic.
They do not change based on:
Where you are calling from
Whether you are abroad or roaming
Whether you use Wi-Fi or mobile data
How Calls Are Charged
Calls are charged per minute
Credit usage starts only after the call connects
The total charge depends on how long the call remains connected
When buying credits, the app may also show an estimated call duration based on:
The destination country
The credit amount selected
This estimate helps you understand how long you can call with that balance.
When Credits Are Deducted
Credits are deducted only when a call successfully connects.
This means:
If a call does not connect, no credits are deducted
Once a call connects, per-minute charging begins
The duration of the connected call determines how much credit is used
Why Credits May Be Deducted Even If the Call Didn’t Go as Expected
Credits can still be deducted if the call connects, even if the experience was not as expected.
Examples of valid connections include:
Voicemail answers
If the call reaches voicemail, it is treated as a successful connection.Short or partial connections
A call that connects briefly may still be registered as connected.Audio or connection issues after connection
Issues that occur after a call connects do not change how charging works.
📌 Boundary:
Telecom networks treat these cases as completed connections. Because Talk360 is charged for connected calls, credits are deducted accordingly.
What Does Not Affect the Call Cost
The following factors do not change how much credit is charged:
Your physical location
Whether you are abroad or roaming
Whether you are using Wi-Fi or mobile data
📌 Only the destination number determines the call price.
Important to Know
Talk360 uses pay-as-you-go pricing
No subscription is required to make calls
Call rates are always visible before calling
Credits are deducted only after a successful connection

