The validity of your Talk360 credits depends on the type of credit you have.
Paid credits and most promotional credits are valid for 12 months, while Bring a Friend bonus credits expire sooner.
This article applies if you:
Have paid, promotional, or bonus credits on your account
Want to know when credits expire
Want to understand how credit validity is extended
Credit Validity by Type
Credits are valid for 365 days
The validity period extends each time you make a call
The validity period also extends when you buy additional credits
This means that making a call before the expiration date resets the validity of your paid credits for another 365 days.
How Credit Validity Is Extended
Making any call before expiration extends the validity
Buying additional credits also extends the validity
📌 This extension does not apply to Bring a Friend bonus credits.
What Happens When Credits Expire
Expired credits are removed automatically
Expired credits cannot be restored
Expiration applies only to unused credits