What are calling rates based on?
Talk360 calls are charged per minute based on the destination number you call.
Credits are deducted only when a call successfully connects.
Call costs are determined before the call starts and depend on:
The destination number
Your account currency
Whether the number is a mobile or a landline, or which provider you are calling
Whether you are calling a premium number
How to find the rate for a specific country?
You can easily check the rates for the country you would like to call at either on our website rate calculator, or in the app.
Two ways to see calling rates
In website, here
Please select the country you are calling from, the country of the number you want to reach and whether it is a landline or a mobile number.
In app
You can also check the rate for a specific number in the app. Go to Contacts and view the rate displayed under the contact you want to call.
Good to know: The exact price per minute is always shown before you place a call.
How are credits deducted?
Credits are deducted only when a call successfully connects.
If the call does not connect → no credits are used
Credits are still deducted if the call connects, even briefly
Voicemail answers → treated as a successful connection
Short connections → even a brief connection is charged
Audio or connection issues after connection → charging already started
Telecom networks treat these as completed connections, so they are billed accordingly.
If you feel like you were charged unfairly due to a bad connection, or unforeseen conditions, you can always apply for a refund through our customer support.
Still looking for help? If you couldn't find an answer to your question, please don't hesitate to contact our support either in app or [email protected]