If you purchased call credits for the first time with Talk360, you have the right to request a refund within 14 days after your purchase. Refunds are reimbursed within 14 days.

To request a refund, please contact our support team by sending us a message. Kindly note that bonus credits are not refunded.

If you'd like to request a refund after the 14-day period because you experience technical or connection issues, please send us a message to Support via the app. Our support team is always ready to help you!