Talk360 Credits: Validity, Expiration, and Management Guide
Talk360 users often have questions about their credit validity, expiration policies, and managing missing or bonus credits. This guide provides a comprehensive overview to help you manage your Talk360 credits effectively.
Credit Validity and Expiration
Standard Credits
Validity Period: Talk360 credits remain valid for 18 months from your last phone call or credit purchase.
Extending Validity: Each time you make a call or purchase additional credits, the validity of all your existing credits is extended by another 12 months.
Bonus or Referral Credits
Validity Period: Bonus and referral credits are valid for 1 month from the date they are issued. If any of the bonus credits remain unused, they will expire at the end of this period.
Managing Missing or Disappearing Credits
Inactivity: Standard credits will expire if there is no activity (calls or purchases) within an 18-month period. Ensure you make a call or buy credits to maintain their validity.
Bonus or Referral Credit Usage: Unused portions of bonus or referral credits expire after 1 month. Plan your usage accordingly.
Checking Correct Account: Always log into the Talk360 app using the mobile number linked to your credits to ensure they appear. Contact support if you’re unable to locate your credits.
Ensuring Bonus Credits Are Added
To qualify for bonus promotional credits, it’s critical to follow all applicable guidelines:
Use the specific button or process mentioned in promotional messages when topping up to ensure the bonus applies.
Bonuses for referral promotions don’t require a minimum top-up amount; any purchase makes you eligible.
Make purchases to activate bonus credits. If no recent purchase is made, bonus credits won’t show.
How to Check Your Talk360 Balance
To verify your Talk360 credit balance, including bonuses:
Open the Talk360 app on your device.
Navigate using menu options like Recent, Keypad, or Contacts.
Your current balance will appear at the top-right corner of the screen.
Related Information
Promo codes and exclusive offers: Look out for applicable guidelines or conditions for receiving bonus credits.
Support: For unresolved issues, contact Talk360 via their support channel.
By following these guidelines, you can make the most of your Talk360 credits and avoid any disruptions in your service.